Accessibility Statement
This is an accessibility statement from House of Hydrangeas.
Measures to support accessibility
House of Hydrangeas takes the following measures to ensure accessibility of House of Hydrangeas Store:
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Include accessibility throughout our internal policies.
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Provide continual accessibility training for our staff.
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Assign clear accessibility goals and responsibilities.
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Include people with disabilities in our design personas.
Conformance status
The Web Content Accessibility Guidelines (WCAG) defines requirements for designers and developers to improve accessibility for people with disabilities. It defines three levels of conformance: Level A, Level AA, and Level AAA. House of Hydrangeas Store is partially conformant with WCAG 2.1 level AA. Partially conformant means that some parts of the content do not fully conform to the accessibility standard.
Additional accessibility considerations
We strive to meet additional accessibility requirements as per the latest WCAG guidelines to ensure an inclusive experience for all users.
Feedback
We welcome your feedback on the accessibility of House of Hydrangeas Store. Please let us know if you encounter accessibility barriers on House of Hydrangeas Store:
We try to respond to feedback within 2 business days.
Compatibility with browsers and assistive technology
House of Hydrangeas Store is designed to be compatible with the following assistive technologies:
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Our website is designed to work with modern web browsers (e.g., Chrome, Firefox, Safari) and assistive technologies (e.g., screen readers) on major operating systems (e.g., Windows, macOS, iOS, Android)
House of Hydrangeas Store is not compatible with:
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Our website may not function optimally with outdated web browsers or unsupported assistive technologies
Technical specifications
Accessibility of House of Hydrangeas Store relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
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HTML
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CSS
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JavaScript
These technologies are relied upon for conformance with the accessibility standards used.
Limitations and alternatives
Despite our best efforts to ensure accessibility of House of Hydrangeas Store , there may be some limitations. Below is a description of known limitations, and potential solutions. Please contact us if you observe an issue not listed below.
Known limitations for House of Hydrangeas Store:
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Comments from users: Uploaded images may not have text alternatives because We cannot ensure the quality of contributions. We monitor user comments and typically repair issues within 2 business days. .
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Some images: Images may lack alternative text, affecting screen reader users because This is due to ongoing updates. We check all published content and typically repair issues within 2-5 business days.
Assessment approach
House of Hydrangeas assessed the accessibility of House of Hydrangeas Store by the following approaches:
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Self-evaluation
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We conducted manual and automated accessibility testing throughout the design and development process to ensure comprehensive evaluation and real-world usability, and we continuously improve based on feedback and test results
Formal complaints
To submit a formal complaint about accessibility, please contact us via email at michelle@houseofhydrangeas.com.au and we will respond within 5 business days.
Formal approval of this accessibility statement
This Accessibility Statement is approved by:
House of Hydrangeas
Customer Service Department
Manager
Date
This statement was created on 3 September 2024 using the W3C Accessibility Statement Generator Tool.
Formal approval of this accessibility statement
This Accessibility Statement is approved by:
House of Hydrangeas
Customer Service Department
Manager
Date
This statement was created on 3 September 2024 using the W3C Accessibility Statement Generator Tool.